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Return Policy

What is Nellai stores return policy?
Customers can return any product at the time of delivery if they are not satisfied with the quality or freshness of the product. We will take the returned product back and you can pay for only the one's you buy. 
 
How do I return a product for a new replacement?
For replacement, notify us with reasons for the replacement within a week from delivery date. Please ensure that the product is returned in the original condition you had received it. On valid return requests, we will send you a new replacement within a week at no extra cost.
 
How do I cancel an order?
You can cancel your order online before the product has been shipped. In case your product has been shipped but has not yet been delivered, to cancel Contact Us. Unfortunately, an order cannot be cancelled in case a delivery has already been made.